Update - PHP vulnerabilities
As reported earlier regarding the two critical vulnerabilities in PHP, none of the TOPdesk product uses PHP. These vulnerabilities therefore do not affect the TOPdesk application, and no action is required for your environment.
Some of our external websites do employ PHP however. Therefore, we've decided to temporarily take the following websites offline, until the fix is implemented:
- www.topdesk.com
- careers.topdesk.com
- marketplace.topdesk.com
Your my.topdesk access will remain unaffected.
If your organization uses PHP in other applications or custom integrations, please follow the PHP security guidance for those systems.
Oct 21, 2026 - 15:34 CEST
As reported earlier regarding the two critical vulnerabilities in PHP, none of the TOPdesk product uses PHP. These vulnerabilities therefore do not affect the TOPdesk application, and no action is required for your environment.
Some of our external websites do employ PHP however. Therefore, we've decided to temporarily take the following websites offline, until the fix is implemented:
- www.topdesk.com
- careers.topdesk.com
- marketplace.topdesk.com
Your my.topdesk access will remain unaffected.
If your organization uses PHP in other applications or custom integrations, please follow the PHP security guidance for those systems.
Oct 21, 2026 - 15:34 CEST
Investigating - TOPdesk unaffected by PHP vulnerabilities
Following reports of two critical vulnerabilities in PHP, we want to reassure you that TOPdesk does not use PHP. These vulnerabilities therefore do not affect the TOPdesk application, and no action is required for TOPdesk.
If your organisation uses PHP in other applications or custom integrations, please follow the PHP security guidance for those systems.
To inform TOPdesk you are affected by this issue, please visit https://my.topdesk.com/tas/public/ssp/ . Please refer to incident TDR26 10 5632.
Oct 21, 2026 - 15:31 CEST
Following reports of two critical vulnerabilities in PHP, we want to reassure you that TOPdesk does not use PHP. These vulnerabilities therefore do not affect the TOPdesk application, and no action is required for TOPdesk.
If your organisation uses PHP in other applications or custom integrations, please follow the PHP security guidance for those systems.
To inform TOPdesk you are affected by this issue, please visit https://my.topdesk.com/tas/public/ssp/ . Please refer to incident TDR26 10 5632.
Oct 21, 2026 - 15:31 CEST
About This Site
This page shows the current status of our TOPdesk SaaS infrastructure.
You can subscribe for updates for your relevant hosting locations at the top right of the page. To see which hosting location is used for your environment, see the SaaS hosting details on My TOPdesk.
Also see
TOPdesk Support contact details | TOPdesk SaaS information website | TOPdesk product release notes
AU1 SaaS hosting location
Operational
BR1 SaaS hosting location
Operational
CA1 SaaS hosting location
Operational
EU1 SaaS hosting location
Operational
EU2 SaaS hosting location
Operational
EU3 SaaS hosting location
Operational
EU4 SaaS hosting location
Operational
EU5 SaaS hosting location
Operational
EU6 SaaS hosting location
Operational
NO1 SaaS hosting location
Operational
UK2 SaaS hosting location
Operational
US2 SaaS hosting location
Operational
My TOPdesk
Operational
Functionality malfunction
Partial Outage
General notifications
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.