All Systems Operational

About This Site

This page shows the current status of our TOPdesk SaaS infrastructure.
You can subscribe for updates for your relevant hosting locations at the top right of the page. To see which hosting location is used for your environment, see the SaaS hosting details on My TOPdesk.

This page displays disruptions affecting groups of customers. For detailed information regarding your TOPdesk SaaS environment, see the My TOPdesk monitoring page.

Also see
TOPdesk Support contact details | TOPdesk SaaS information website | TOPdesk product release notes

Uptime over the past 90 days. View historical uptime.
AU1 SaaS hosting location ? Operational
90 days ago
99.97 % uptime
Today
BR1 SaaS Hosting location Operational
90 days ago
99.97 % uptime
Today
CA1 SaaS hosting location Operational
90 days ago
99.97 % uptime
Today
EU1 SaaS hosting location Operational
90 days ago
99.97 % uptime
Today
NL3 SaaS hosting location ? Operational
90 days ago
99.97 % uptime
Today
NO1 SaaS hosting location ? Operational
90 days ago
99.97 % uptime
Today
UK1 SaaS hosting location Operational
90 days ago
99.97 % uptime
Today
US1 SaaS hosting location Operational
90 days ago
99.92 % uptime
Today
My TOPdesk ? Operational
90 days ago
100.0 % uptime
Today
General notifications ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Nov 29, 2022

No incidents reported today.

Nov 28, 2022

No incidents reported.

Nov 27, 2022

No incidents reported.

Nov 26, 2022

No incidents reported.

Nov 25, 2022

No incidents reported.

Nov 24, 2022

No incidents reported.

Nov 23, 2022

No incidents reported.

Nov 22, 2022

No incidents reported.

Nov 21, 2022

No incidents reported.

Nov 20, 2022
Planned maintenance: Server updates
Completed - The scheduled maintenance has been completed.
Nov 20, 12:26 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 20, 09:00 CET
Scheduled - To ensure the stability and security of our SaaS network we will be updating our servers during the maintenance window on Sunday the 20th of November. As our network has been designed in a redundant way, we do not expect this maintenance to affect the availability of your TOPdesk SaaS environment. There are, however, two functionalities that will be affected:
1. We will temporarily disable the functionality to schedule restarts, copies to test environments and other jobs on your SaaS environment.
2. E-mails that have been sent from your SaaS environment may be delayed as our SMTP servers are included in the maintenance.

On Sunday the 20th of November our engineers will start the maintenance at 9:00 CET (8:00 UTC) and we expect it to be finished around 17:00 CET (16:00 UTC).
Nov 11, 13:30 CET
Nov 19, 2022

No incidents reported.

Nov 18, 2022

No incidents reported.

Nov 17, 2022

No incidents reported.

Nov 16, 2022

No incidents reported.

Nov 15, 2022

No incidents reported.

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