All Systems Operational

About This Site

This page shows the current status of our TOPdesk SaaS infrastructure.
You can subscribe for updates for your relevant hosting locations at the top right of the page. To see which hosting location is used for your environment, see the SaaS hosting details on My TOPdesk.

This page displays disruptions affecting groups of customers. For detailed information regarding your TOPdesk SaaS environment, see the My TOPdesk monitoring page.

Also see
TOPdesk Support contact details | TOPdesk SaaS information website | TOPdesk product release notes

Uptime over the past 90 days. View historical uptime.
AU1 SaaS hosting location ? Operational
90 days ago
99.97 % uptime
Today
BR1 SaaS Hosting location Operational
90 days ago
99.97 % uptime
Today
CA1 SaaS hosting location Operational
90 days ago
99.97 % uptime
Today
EU1 SaaS hosting location Operational
90 days ago
99.82 % uptime
Today
NL3 SaaS hosting location ? Operational
90 days ago
99.89 % uptime
Today
NO1 SaaS hosting location ? Operational
90 days ago
99.97 % uptime
Today
UK1 SaaS hosting location Operational
90 days ago
99.97 % uptime
Today
US1 SaaS hosting location Operational
90 days ago
99.82 % uptime
Today
My TOPdesk ? Operational
90 days ago
99.88 % uptime
Today
General notifications ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Sep 27, 2022

No incidents reported today.

Sep 26, 2022

No incidents reported.

Sep 25, 2022

No incidents reported.

Sep 24, 2022

No incidents reported.

Sep 23, 2022

No incidents reported.

Sep 22, 2022

No incidents reported.

Sep 21, 2022

No incidents reported.

Sep 20, 2022

No incidents reported.

Sep 19, 2022

No incidents reported.

Sep 18, 2022

No incidents reported.

Sep 17, 2022

No incidents reported.

Sep 16, 2022

No incidents reported.

Sep 15, 2022
Disruption on all hosting locations.
Resolved - This incident has been resolved.
Post mortem will follow once we have received a full summary from our content delivery network provider.
Sep 15, 16:31 CEST
Update - We have received confirmation that the fix has been implemented.
We will keep monitoring the situation until we receive any confirmation that the issue has been fully resolved.
Sep 15, 13:36 CEST
Monitoring - Our content delivery network provider has yet to send us a confirmation that everything is resolved.
Based on our monitoring, the disruption seems to have been resolved.

We will keep monitoring the situation and give you any updates, once we have received any more news.
Sep 15, 13:31 CEST
Identified - Our content delivery network provider has identified the issue and is currently implementing a fix.
Sep 15, 13:12 CEST
Update - We have linked all hosting locations to this status page, seeing that NL3 is not be the only hosting location affected.
Sep 15, 13:10 CEST
Investigating - Our content delivery network provider is experiencing technical difficulties. As a result your TOPdesk environment may not be available.

We are aware of the problem and are in contact with them.

Our apologies for the inconvenience. We aim to update this status page every 30 minutes until the issue has been resolved.

E-mail updates will be sent when the issue has been resolved. You can subscribe on the status page (https://status.topdesk.com) for additional updates.

To inform TOPdesk you are affected by this issue, please visit https://my.topdesk.com/tas/public/ssp/ . Please refer to incident TDR22 09 4135.
Sep 15, 13:07 CEST
Sep 14, 2022

No incidents reported.

Sep 13, 2022

No incidents reported.

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