All Systems Operational

About This Site

This page shows the current status of our TOPdesk SaaS infrastructure.
You can subscribe for updates for your relevant hosting locations at the top right of the page. To see which hosting location is used for your environment, see the SaaS hosting details on My TOPdesk.

This page displays disruptions affecting groups of customers. For detailed information regarding your TOPdesk SaaS environment, see the My TOPdesk monitoring page.

Also see
TOPdesk Support contact details | TOPdesk SaaS information website | TOPdesk product release notes

Uptime over the past 90 days. View historical uptime.
AU1 SaaS hosting location ? Operational
90 days ago
99.82 % uptime
Today
BR1 SaaS Hosting location Operational
90 days ago
99.82 % uptime
Today
CA1 SaaS hosting location Operational
90 days ago
99.82 % uptime
Today
EU1 SaaS hosting location Operational
90 days ago
99.63 % uptime
Today
NL3 SaaS hosting location ? Operational
90 days ago
100.0 % uptime
Today
NL4 SaaS hosting location ? Operational
90 days ago
99.57 % uptime
Today
NO1 SaaS hosting location ? Operational
90 days ago
99.82 % uptime
Today
UK1 SaaS hosting location Operational
90 days ago
99.94 % uptime
Today
US1 SaaS hosting location Operational
90 days ago
99.9 % uptime
Today
My TOPdesk ? Operational
90 days ago
99.96 % uptime
Today
General notifications ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Mar 31, 2023

No incidents reported today.

Mar 30, 2023

No incidents reported.

Mar 29, 2023

No incidents reported.

Mar 28, 2023

No incidents reported.

Mar 27, 2023
Scheduled maintenance in datacenter BR1
Completed - The scheduled maintenance has been completed.
Mar 27, 03:30 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 25, 02:30 CET
Update - We will be undergoing scheduled maintenance during this time.
Mar 17, 13:42 CET
Update - We will be undergoing scheduled maintenance during this time.
Mar 17, 13:40 CET
Scheduled - In the maintenance window of 25 March we will adjust all TOPdesk environments in our BR1 datacenter to a new storage platform for uploaded files.

This maintenance may cause recently uploaded files to be temporarily unavailable over the weekend while we re-sync all data to the new storage platform.

To see in which datacenter your TOPdesk environment is hosted, please visit the hosting information page on our Extranet.
Mar 17, 13:40 CET
Mar 26, 2023

No incidents reported.

Mar 25, 2023
Mar 24, 2023

No incidents reported.

Mar 23, 2023

No incidents reported.

Mar 22, 2023

No incidents reported.

Mar 21, 2023

No incidents reported.

Mar 20, 2023

No incidents reported.

Mar 19, 2023

No incidents reported.

Mar 18, 2023

No incidents reported.

Mar 17, 2023

No incidents reported.

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