All Systems Operational

About This Site

This page shows the current status of our TOPdesk SaaS infrastructure.
You can subscribe for updates for your relevant hosting locations at the top right of the page. To see which hosting location is used for your environment, see the SaaS hosting details on My TOPdesk.

This page displays disruptions affecting groups of customers. For detailed information regarding your TOPdesk SaaS environment, see the My TOPdesk monitoring page.

Also see
TOPdesk Support contact details | TOPdesk SaaS information website | TOPdesk product release notes

AU1 SaaS hosting location ? Operational
90 days ago
100.0 % uptime
Today
BR1 SaaS Hosting location Operational
90 days ago
100.0 % uptime
Today
CA1 SaaS hosting location Operational
90 days ago
99.97 % uptime
Today
EU1 SaaS hosting location Operational
90 days ago
99.97 % uptime
Today
NL3 SaaS hosting location ? Operational
90 days ago
99.83 % uptime
Today
UK1 SaaS hosting location Operational
90 days ago
99.87 % uptime
Today
US1 SaaS hosting location Operational
90 days ago
100.0 % uptime
Today
My TOPdesk ? Operational
90 days ago
100.0 % uptime
Today
General notifications ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Sub processor list updated Aug 30, 12:00-12:01 CEST
This message is to inform you that we've updated the sub processor list on our SaaS information page. We have added TOPdesk Belgium as a sub processor.

All TOPdesk SaaS environments are managed from the European Union. Employees from our TOPdesk offices in the Netherlands, Germany and Belgium are involved in managing TOPdesk SaaS environments. They ensure the infrastructure used to host TOPdesk SaaS environments is deployed and kept up-to-date. They also process change requests for individual environments. Processes at our TOPdesk offices are part of our yearly audits. For more information about these audits, contact TOPdesk for a copy of our most recent audit report.

You can review the complete list of sub processors here: https://page.topdesk.com/saas-information#hostinglocations

If you have any questions about our TOPdesk SaaS hosting, please contact TOPdesk Support.
Posted on Jul 30, 10:24 CEST
Past Incidents
Aug 5, 2021

No incidents reported today.

Aug 4, 2021

No incidents reported.

Aug 3, 2021

No incidents reported.

Aug 2, 2021

No incidents reported.

Aug 1, 2021

No incidents reported.

Jul 31, 2021

No incidents reported.

Jul 30, 2021

No incidents reported.

Jul 29, 2021

No incidents reported.

Jul 28, 2021

No incidents reported.

Jul 27, 2021

No incidents reported.

Jul 26, 2021

No incidents reported.

Jul 25, 2021

No incidents reported.

Jul 24, 2021

No incidents reported.

Jul 23, 2021

No incidents reported.

Jul 22, 2021

No incidents reported.