All Systems Operational

About This Site

This page shows the current status of our TOPdesk SaaS infrastructure.
You can subscribe for updates on all issues, or for your relevant hosting locations. To see which hosting location is used for your environment, see the SaaS hosting details on My TOPdesk.
This page displays disruptions affecting groups of customers. For detailed information regarding your TOPdesk SaaS environment, see the My TOPdesk monitoring page.

Also see
TOPdesk Support contact details
TOPdesk SaaS information website

NL2 SaaS hosting location Operational
90 days ago
99.99 % uptime
Today
NL3 SaaS hosting location Operational
90 days ago
99.35 % uptime
Today
US1 SaaS hosting location Operational
90 days ago
99.85 % uptime
Today
UK1 SaaS hosting location Operational
90 days ago
99.99 % uptime
Today
CA1 SaaS hosting location Operational
90 days ago
100.0 % uptime
Today
AU1 SaaS hosting location ? Operational
90 days ago
100.0 % uptime
Today
My TOPdesk ? Operational
90 days ago
100.0 % uptime
Today
General notifications ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Scheduled Maintenance
New sub processor name: Microsoft Online Services (Azure)

Purpose: Microsoft is already used for our hosting locations in Canada and Australia. We are now creating a hosting location in Europe hosted by Microsoft.

Date: The new European datacenter is scheduled to go live in December 2019.

Expected impact: There is no impact for existing TOPdesk SaaS customers. TOPdesk will not move your data to a different hosting location without consulting you. You can request your data to be moved to a different hosting location via our Extranet.
New customer environments may be created in the new hosting location when it is available.

If you have any questions, please contact TOPdesk Support.
Posted on Nov 8, 14:16 CET
Past Incidents
Nov 14, 2019

No incidents reported today.

Nov 13, 2019

No incidents reported.

Nov 12, 2019

No incidents reported.

Nov 11, 2019

No incidents reported.

Nov 10, 2019

No incidents reported.

Nov 9, 2019

No incidents reported.

Nov 8, 2019

No incidents reported.

Nov 7, 2019

No incidents reported.

Nov 6, 2019

No incidents reported.

Nov 5, 2019

No incidents reported.

Nov 4, 2019

No incidents reported.

Nov 3, 2019

No incidents reported.

Nov 2, 2019

No incidents reported.

Nov 1, 2019

No incidents reported.

Oct 31, 2019

No incidents reported.