All Systems Operational

About This Site

This page shows the current status of our TOPdesk SaaS infrastructure.
You can subscribe for updates for your relevant hosting locations at the top right of the page. To see which hosting location is used for your environment, see the SaaS hosting details on My TOPdesk.

Also see
TOPdesk Support contact details | TOPdesk SaaS information website | TOPdesk product release notes

Uptime over the past 90 days. View historical uptime.
AU1 SaaS hosting location Operational
BR1 SaaS hosting location Operational
CA1 SaaS hosting location Operational
EU1 SaaS hosting location Operational
EU2 SaaS hosting location Operational
EU3 SaaS hosting location Operational
EU4 SaaS hosting location Operational
EU5 SaaS hosting location Operational
EU6 SaaS hosting location Operational
NO1 SaaS hosting location Operational
UK2 SaaS hosting location Operational
US2 SaaS hosting location Operational
My TOPdesk Operational
General notifications Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Sep 13, 2026

No incidents reported today.

Sep 12, 2026

RESOLVED: All customer environment in EU2 unreachable
Resolved - Environments are all up and running again
Sep 12, 12:37 CEST
Update - Environments are all up and running again
Sep 12, 12:13 CEST
Investigating - We are currently experiencing problems on the EU2 hosting location. As a result your TOPdesk environment may not be available.

We are aware of the problem and are working on a solution.

Our apologies for the inconvenience. At the time of writing this we are not able to give you an estimate on when your environment will be available. We aim to update this status page every 30 minutes until the issue has been resolved.

E-mail updates will be sent when the issue has been resolved. You can subscribe on the status page (https://status.topdesk.com) for additional updates.

To inform TOPdesk you are affected by this issue, please visit My TOPdesk.
Sep 12, 12:13 CEST

Sep 11, 2026

No incidents reported.

Sep 10, 2026

No incidents reported.

Sep 9, 2026

No incidents reported.

Sep 8, 2026

No incidents reported.

Sep 7, 2026

No incidents reported.

Sep 6, 2026

No incidents reported.

Sep 5, 2026

No incidents reported.

Sep 4, 2026

No incidents reported.

Sep 3, 2026

No incidents reported.

Sep 2, 2026

No incidents reported.

Sep 1, 2026

No incidents reported.

Aug 31, 2026

No incidents reported.

Aug 30, 2026

No incidents reported.

Incident History Powered by Atlassian Statuspage