All Systems Operational

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This page shows the current status of our TOPdesk SaaS infrastructure.
You can subscribe for updates for your relevant hosting locations at the top right of the page. To see which hosting location is used for your environment, see the SaaS hosting details on My TOPdesk.

Also see
TOPdesk Support contact details | TOPdesk SaaS information website | TOPdesk product release notes

Uptime over the past 90 days. View historical uptime.
AU1 SaaS hosting location Operational
BR1 SaaS hosting location Operational
CA1 SaaS hosting location Operational
EU1 SaaS hosting location Operational
EU2 SaaS hosting location Operational
EU3 SaaS hosting location Operational
EU4 SaaS hosting location Operational
EU5 SaaS hosting location Operational
EU6 SaaS hosting location Operational
NO1 SaaS hosting location Operational
UK2 SaaS hosting location Operational
US2 SaaS hosting location Operational
My TOPdesk Operational
General notifications Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Oct 23, 2026

No incidents reported today.

Oct 22, 2026

RESOLVED: PHP Vulnerability
Resolved - Resolved – PHP vulnerabilities

We have applied the PHP security updates addressing the reported vulnerabilities. The affected websites—www.topdesk.com, careers.topdesk.com and marketplace.topdesk.com—are back online.

As previously communicated, the TOPdesk application was unaffected. No action is required for your TOPdesk environment.

This incident is now resolved. Thank you for your patience, and we apologise for the inconvenience."
Oct 22, 10:40 CEST
Update - PHP vulnerabilities

As reported earlier regarding the two critical vulnerabilities in PHP, none of the TOPdesk product uses PHP. These vulnerabilities therefore do not affect the TOPdesk application, and no action is required for your environment.

Some of our external websites do employ PHP however. Therefore, we've decided to temporarily take the following websites offline, until the fix is implemented:

- www.topdesk.com
- careers.topdesk.com
- marketplace.topdesk.com

Your my.topdesk access will remain unaffected.

If your organization uses PHP in other applications or custom integrations, please follow the PHP security guidance for those systems.
Oct 21, 15:34 CEST
Investigating - TOPdesk unaffected by PHP vulnerabilities

Following reports of two critical vulnerabilities in PHP, we want to reassure you that TOPdesk does not use PHP. These vulnerabilities therefore do not affect the TOPdesk application, and no action is required for TOPdesk.

If your organisation uses PHP in other applications or custom integrations, please follow the PHP security guidance for those systems.

To inform TOPdesk you are affected by this issue, please visit https://my.topdesk.com/tas/public/ssp/ . Please refer to incident TDR26 10 5632.
Oct 21, 15:31 CEST

Oct 21, 2026

Oct 20, 2026

No incidents reported.

Oct 19, 2026

No incidents reported.

Oct 18, 2026

No incidents reported.

Oct 17, 2026

No incidents reported.

Oct 16, 2026

No incidents reported.

Oct 15, 2026

No incidents reported.

Oct 14, 2026

No incidents reported.

Oct 13, 2026

No incidents reported.

Oct 12, 2026

No incidents reported.

Oct 11, 2026

No incidents reported.

Oct 10, 2026

No incidents reported.

Oct 9, 2026

No incidents reported.

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