As the network issue has been resolved and we haven't got any new reports the last 30 minutes, we're closing this incident. A root cause analysis will be published in time.
Posted Mar 02, 2021 - 14:36 CET
Monitoring
The network issue of our hosting provider has been resolved
Posted Mar 02, 2021 - 14:05 CET
Update
We are investigating networking issues together with our hosting provider
Posted Mar 02, 2021 - 13:27 CET
Investigating
We are currently noticing issues at our US1 hosting location. As a result your TOPdesk environment may be slower as usual or temporarily not available.
We are aware of the problem and working on a solution.
Our apologies for the inconvenience. We aim to update this status page every 30 minutes until the issue has been resolved.
E-mail updates will be sent when the issue has been resolved. You can subscribe on the status page (https://status.topdesk.com) for additional updates.