RESOLVED: SaaS disruption EU1
Incident Report for TOPdesk SaaS Status page
Resolved
Our engineers monitored the implemented fix and all environments are reachable in our EU1 hosting location.

Please contact TOPdesk Support if you are still running into hosting issues.
Posted May 18, 2022 - 17:02 CEST
Update
The problem in our EU1 hosting location should be by fixed by our SaaS engineers.

Please contact TOPdesk Support if you are still running into issues.
Posted May 18, 2022 - 16:30 CEST
Investigating
We are currently experiencing problems on the EU1 hosting location. As a result your TOPdesk environment may not be available.

We are aware of the problem and are working on a solution.

Our apologies for the inconvenience. We aim to update this status page every 30 minutes until the issue has been resolved.

E-mail updates will be sent when the issue has been resolved. You can subscribe on the status page (https://status.topdesk.com) for additional updates.

To inform TOPdesk you are affected by this issue, please visit https://my.topdesk.com/tas/public/ssp/ . Please refer to incident TDR22 05 5513.
Posted May 18, 2022 - 16:17 CEST
This incident affected: EU1 SaaS hosting location.