RESOLVED: Availability issues CDN provider

Incident Report for TOPdesk SaaS Status page

Resolved

Our Content Delivery Network provider reports that the issues have been resolved. All TOPdesk environments should be operational again.

Posted Dec 16, 2021 - 22:16 CET

Investigating

Our Content Delivery Network provider is currently experiencing issues. This means your TOPdesk environment may be unavailable.

Our apologies for the inconvenience. We aim to update this status page every 30 minutes until the issue has been resolved.

E-mail updates will be sent when the issue has been resolved. You can subscribe on the status page (https://status.topdesk.com) for additional updates.

To inform TOPdesk you are affected by this issue, please visit https://my.topdesk.com/tas/public/ssp/ . Please refer to incident TDR21 12 5773.

Posted Dec 16, 2021 - 21:36 CET

This incident affected: AU1 SaaS hosting location, BR1 SaaS hosting location, CA1 SaaS hosting location, EU1 SaaS hosting location, NL3 SaaS hosting location, UK1 SaaS hosting location, and US1 SaaS hosting location.