We will be undergoing scheduled maintenance during this time.
Posted Nov 23, 2023 - 15:02 CET
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Nov 23, 2023 - 15:01 CET
Scheduled
During the migration we ran into similar issues again. We were able to resolve this, but again have to postpone this maintenance 1 week, to the night of 29 November. This maintenance may cause recently uploaded files to be temporarily unavailable during the night while we re-sync all data to the new storage platform.
Posted Nov 23, 2023 - 15:00 CET
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Nov 22, 2023 - 04:30 CET
Update
Due to an unforeseen issue during the preparation for this maintenance on the CA1 datacenter, we decided to postpone it to the night of 22 November. This maintenance may cause recently uploaded files to be temporarily unavailable during the night while we re-sync all data to the new storage platform.
Posted Nov 14, 2023 - 11:41 CET
Scheduled
During the maintenance window of 15 November we will adjust all TOPdesk environments in our CA1 datacenter to a new storage platform for uploaded files.
This maintenance may cause recently uploaded files to be temporarily unavailable during the night while we re-sync all data to the new storage platform.
To see in which datacenter your TOPdesk environment is hosted, please visit the hosting information page on our Extranet.
Posted Nov 01, 2023 - 10:20 CET
This scheduled maintenance affected: CA1 SaaS hosting location.