Planned maintenance: service database migration

Scheduled Maintenance Report for TOPdesk SaaS Status page

Completed

The scheduled maintenance has been completed.

Posted Sep 07, 2025 - 17:00 CEST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Sep 07, 2025 - 11:00 CEST

Scheduled

We would like to inform you that there will be a scheduled maintenance due to a service database migration on Sunday, 7th September, between 11:00 and 17:00 CEST.

During this period, your TOPdesk environment is expected to remain available. However, please note that there may be brief periods of downtime if a rollback is necessary.

We apologize for any inconvenience this may cause.

Posted Aug 29, 2025 - 14:58 CEST

This scheduled maintenance affected: AU1 SaaS hosting location, BR1 SaaS hosting location, CA1 SaaS hosting location, EU1 SaaS hosting location, EU2 SaaS hosting location, EU3 SaaS hosting location, EU4 SaaS hosting location, EU5 SaaS hosting location, EU6 SaaS hosting location, NO1 SaaS hosting location, UK1 SaaS hosting location, and UK2 SaaS hosting location.