Disruption in NL3 hosting location

Incident Report for TOPdesk SaaS Status page

Resolved

All TOPdesk environment are back up and running.

Posted Aug 15, 2020 - 04:52 CEST

Update

Our hosting provider will look into a problem with one server. We are currently moving all instances away to other servers.

Posted Aug 15, 2020 - 03:45 CEST

Update

The root cause has been found and resolved. We are now getting all TOPdesk applications back up and running.

Posted Aug 15, 2020 - 01:35 CEST

Update

Our hosting provider has been contacted and is also looking into this issue.

Posted Aug 15, 2020 - 01:01 CEST

Investigating

We are currently experiencing problems on the NL3 hosting location. As a result your TOPdesk environment may not be available.

We are aware of the problem and working on a solution.

To inform TOPdesk you are affected by this issue, please visit https://my.topdesk.com/tas/public/ssp/ . Please refer to incident 20 08 3471.

Posted Aug 15, 2020 - 00:33 CEST

This incident affected: NL3 SaaS hosting location.