Planned maintenance: split up management infrastructure of NL and UK datacenter
Scheduled Maintenance Report for TOPdesk SaaS Status page
The scheduled maintenance has been completed.
Posted Feb 21, 2021 - 15:00 CET
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Feb 21, 2021 - 10:00 CET
As a result of the Brexit our hosting provider needs to legally split our NL and UK entities. To realize this, our hosting provider needs to split up the management infrastructure of our NL and UK datacenter. This tooling is used to manage the virtual machines on which we host our SaaS infrastructure. Note that this change only concerns management infrastructure and not the customer data. Data of customers hosted in the UK datacenter resides in the UK.

During the maintenance we don't expect downtime for TOPdesk SaaS environments since only the management infrastructure is moved.

Engineers at the hosting location and our Operations team are on standby should any issue occur.

Date: Sunday - February 21, 2021
Start time: 10:00 CET
The expected maintenance window will be about 4 hours.
Posted Feb 17, 2021 - 13:56 CET
This scheduled maintenance affected: UK1 SaaS hosting location.