New sub processor: Microsoft online

Scheduled Maintenance Report for TOPdesk SaaS Status page

Completed

This announcement has been marked as closed

Posted Oct 18, 2019 - 14:48 CEST

Scheduled

New sub processor name: Microsoft Online Services (Azure)

Purpose: Microsoft is already used for our hosting location in Canada and will also be used for hosting in Australia. We also plan to create a hosting location in Europe hosted by Microsoft.

Date: The Australia datacenter is scheduled to go live November 16th 2019. The extra European datacenter is scheduled for the end of Q1 2020.

Expected impact: TOPdesk will not move your data to a different hosting location without consulting you. New customer environments may be created in the new hosting locations when they are live.

If you have any questions, please contact TOPdesk Support.

Posted Oct 15, 2019 - 15:53 CEST

This scheduled maintenance affected: General notifications.