As a result there was a minor interruption in our service architecture for a few services. This has been fixed.
Everything is working as expected again.
Posted Apr 17, 2022 - 16:14 CEST
The scheduled maintenance has been completed.
Posted Apr 17, 2022 - 16:00 CEST
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Apr 17, 2022 - 15:00 CEST
We are constantly working to improve our platform. As part of these improvements, we are expanding to a new hosting location. On Easter Sunday (17 April) our hosting provider in NL3 will have to make some physical changes to our network infrastructure in order to prepare for future expansion. Maintenance will start at 15:00 CEST and is expected to take no more than 1 hour.
This maintenance may cause short interruptions in the reachability of TOPdesk environments in our NL3 datacenter. TOPdesk servers will continue running, so no data will be lost. To see in which datacenter your TOPdesk environment is hosted, please visit the hosting information page on MyTOPdesk.
We apologise in advance for any inconvenience this may cause, and wish you a great Easter Holiday.
Posted Apr 13, 2022 - 16:58 CEST
This scheduled maintenance affected: NL3 SaaS hosting location.